Last updated 24 September 2026 · Applies to veradis.co, veradis.ai, verify.veradis.ai and demo.veradis.ai.
The short version. We collect what we need to produce your report and nothing else. Your card details go to Stripe and never reach us. We do not sell your data and we do not use it to train general-purpose AI models. Documents you upload name other people, and those people have rights here too — section 4. The result in your report is decided by a machine. You can always ask a person to review it, and they can change it. A person at veradis can also change a result after it has been sent.
Veradis Intelligence INC., Unit #1, 14655 32 Avenue, Surrey, British Columbia V4P 3R6, Canada. Registration BC1492323. A Swiss affiliate is forming in the canton of Vaud and is not yet trading.
Our Privacy Officer is the President of the company. Write to hello@veradis.ai about anything on this page.
Stripe handles payments and decides how it handles them. Stripe is responsible for that data, not us, and its own privacy policy governs it.
On veradis.ai we use Plausible Analytics to see how many people visit and which pages they read. Plausible sets no cookies, stores no personal information and does not store your IP address, and it processes everything inside the European Union. We cannot identify you from it and neither can anyone else, so there is nothing in our analytics to consent to.
We set no cookies. What is listed here is kept in your browser's own storage by our pages, and only our pages read it. None of it is advertising, none of it is profiling, and none of it follows you onto anyone else's website.
We do not ask your consent for any of it, because each item is either something you asked us to do or the only way to do something you asked for. That is why this site has no cookie banner. No advertising cookies. No advertising trackers. No profiling. If we ever add advertising, profiling or analytics that follows you between pages or between visits, we will say so here and ask you first.
| What | Basis |
|---|---|
| Producing, delivering and supporting your report | Our contract with you |
| Keeping the record your report creates | Our legitimate interests |
| Personal information about third parties inside documents you upload | Our legitimate interests, weighed against theirs — section 4 |
| Tax, accounting and fraud obligations | Legal obligation |
You can object to anything we do on the basis of legitimate interests. Section 7 says how.
You consent when you upload. The people named in your documents did not.
We keep the document as you sent it and index only what the object needs — names, dates, places and references to the object. We do not extract or index anyone's health, religion, ethnicity or political views, even where a service record or a certificate happens to disclose it. We do not publish anyone's identity alongside a verification record.
Anyone named in a document we hold has every right on this page. Write to hello@veradis.ai. We may need to check who you are first, and we will ask for the least we can — but we will not ask you to prove a relationship with whoever uploaded the document. If you object, we stop, unless we have a compelling reason not to, and we will tell you what it is.
We have weighed those interests and we will explain our reasoning to anyone who asks.
If a document is not yours to share, do not upload it.
A person is part of the record, not just a name in a file. One certificate can connect several objects across generations, and reconstructing those connections is part of what we are building. Today we do not match people or objects across accounts or institutions, and we do not use one person's report to check another person's object. If we start, we will say so here before we do.
Your documents stay in your account. Another user cannot see your documents.
Children. If a document concerns a living person under 18, we keep it to your account.
People who have died. Most heritage records concern them. Data protection law protects the living; we handle records of the dead to the same standard anyway.
The result in your report — the score, the confidence interval and the sources — is decided by automated analysis alone. No person at veradis sets it, and it is sent to you automatically. Nobody at veradis examines the object itself. A person at veradis can change a result after it has been sent.
So a decision about your object is made by automated means alone, and a right goes with that. If a result affects you — whether or not you bought it — you can ask a person to review it. Write to appeals@veradis.ai. A person with authority to change the outcome will look at it, hear what you want to say about it, and tell you the result and the reasons. There is no deadline and no charge.
That right is not a courtesy and we cannot take it away. In the EU, the UK and Switzerland it is yours under data protection law; in Quebec, under Law 25. Everyone else gets it on the same terms.
Wherever you live, you can ask to see what we hold about you, correct it, delete it, or stop us using it. Write to hello@veradis.ai. We answer within one month. If a request is complicated we may need longer, and we will tell you why inside that month. We do not charge.
In the EU, the UK and Switzerland you can also ask for a copy of what you gave us in a portable form, and you can complain to a supervisory authority — your national data protection authority, the Information Commissioner's Office, or the Federal Data Protection and Information Commissioner. In Canada, the Office of the Privacy Commissioner, and in Quebec, the Commission d'accès à l'information. You do not have to come to us first. We would rather you did, so we can fix it.
We keep your report and the record behind it for as long as your account is open, and for seven years after it closes, which is what tax and limitation law require. You can ask us to delete sooner.
What deletion does. Your documents, the fields we indexed from them, and your photographs are deleted, and your report is removed from your account.
We are a Canadian company, and Canada is recognised by the European Commission and by Switzerland as providing adequate protection for personal information. Some of our suppliers — including Stripe — process data outside Canada. Where they do, we rely on the European Commission's standard contractual clauses, the UK addendum and their Swiss equivalent.
Our database and the files you upload are stored in the European Union, in Frankfurt, Germany.
Our pages load their typefaces from Google Fonts and two code libraries from esm.sh and jsDelivr, so your browser asks those companies' servers for them and they receive your internet address, as any web server does. demo.veradis.ai is hosted by Replit and loads Replit's feedback widget.
Access to documents is limited to what is needed to produce and support your report. Card details never touch our infrastructure. If a breach puts you at risk we will tell you and the relevant authority, inside the deadlines the law sets and without waiting to be asked.
We will update this page as the service changes. The date at the top says when it last moved. If a change materially affects information you have already given us, we will tell you directly.
Veradis Intelligence INC. (BC1492323, Canada). Privacy: hello@veradis.ai · Reports and refunds: support@veradis.ai · Human review of a result: appeals@veradis.ai